The comments given by John Bunch and by anonymous reviewers on earlier versions of this paper are appreciated. An earlier version of this manuscript was presented at the Southern Management Association meetings and published in Ray and Schnake (1991).
Who Delivers Justice? Source Perceptions of Procedural Fairness1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 27, Issue 12, pages 1021–1040, June 1997
How to Cite
Cobb, A. T., Vest, M. and Hills, F. (1997), Who Delivers Justice? Source Perceptions of Procedural Fairness. Journal of Applied Social Psychology, 27: 1021–1040. doi: 10.1111/j.1559-1816.1997.tb00284.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
Tyler and Bies (1990) argue that how leaders enact and apply formal procedures can affect perceptions of procedural fairness as much as the formal procedures themselves. This study examined directly the extent to which workers see either formal policies and procedures or their supervisors as the source most responsible for the procedural fairness they receive in their performance evaluations. Group differences in these source perceptions between exempt and nonexempt workers were also explored. Results indicate that workers attribute the responsibility for procedural fairness jointly and independently to both their organization's formal policies and procedures and to their supervisors. Results at the group level of analysis indicate that nonexempt workers perceive formal policies and procedures to be more responsible for procedural fairness than do exempt workers. Implications of these findings are discussed.