Predictors of Male and Female Servers' Average Tip Earnings1

Authors


  • 1

    The authors thank Annemarie Schmoyer for her help with data collection and data entry for this study.

2 Correspondence concerning this article should be addressed to Michael Lynn, 531 Statler Hall, School of Hotel Administration. Cornell University, Ithaca, NY 14853–6902.

Abstract

Tips represent a substantial portion of restaurant waiters' and waitresses' incomes. We report a study that examines several potential predictors of the differences in servers' average tip earnings. Our results indicate that servers earn larger average sales-adjusted tips if they are attractive females, better service providers, and high self-monitors. However, these effects hold up only for evening tips. None of the variables in this study predicted servers' average lunch tips. The methodological, theoretical, and managerial implications of these findings are discussed.

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