This research was partially supported by contributions to the Charles Lawshe and Joseph Tiffin Funds at Purdue University. We would like to thank Carolyn Jagacinski, Howard Weiss, and Chris Agnew for their insight ful comments and suggestions as members of the first author's doctoral committee. Thanks are also extended to Adam Stetzer for his assistance in locating one of the field sites. An earlier version of this paper was presented at the annual conference of the Society for Industrial and Organizational Psychology in Dallas, Texas. April 1998.
Helping Coworkers and Helping the Organization: The Role of Support Perceptions, Exchange Ideology, and Conscientiousness1
Version of Record online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 30, Issue 10, pages 2028–2049, October 2000
How to Cite
Ladd, D. and Henry, R. A. (2000), Helping Coworkers and Helping the Organization: The Role of Support Perceptions, Exchange Ideology, and Conscientiousness. Journal of Applied Social Psychology, 30: 2028–2049. doi: 10.1111/j.1559-1816.2000.tb02422.x
- Issue online: 31 JUL 2006
- Version of Record online: 31 JUL 2006
This study examined 2 types of organizational citizenship behaviors: those that benefit the organization, and those that benefit one's coworkers. Parallel hypotheses were developed that predicted that support perceptions (both organizational and individual) would predict their respective type of citizenship behavior, and that exchange ideology (also both organizational and individual) would moderate this relation. The contributions of conscientiousness and empathy were also explored for their potential incremental value. Existing measures of perceived organizational support and exchange ideology were used to develop two new measures to assess perceived coworker support and individual exchange ideology. Results from a diverse sample support the importance of support perceptions as well as the moderating role of organizational exchange ideology. With respect to the 2 personality variables, conscientiousness played a significant role, but empathy did not. Implications for citizenship research and practice are discussed.