The authors gratefully acknowledge the financial assistance of the University Research Grant Program at Illinois State University.
A Test of a Model of Consumers' Responses to Product-Manual Safety Information: A Replication and Extension1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 31, Issue 6, pages 1279–1299, June 2001
How to Cite
Celuch, K., Lust, J. and Showers, L. (2001), A Test of a Model of Consumers' Responses to Product-Manual Safety Information: A Replication and Extension. Journal of Applied Social Psychology, 31: 1279–1299. doi: 10.1111/j.1559-1816.2001.tb02674.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
Product manuals play an important role in the delivery of marketplace safety information. The present study extends prior conceptualizations of individuals' responses to threat communication by explicitly incorporating coping response efficacy and assessing relationships among arousal dimensions and coping appraisal processes in a more naturalistic context (i. e., in-home, self-paced exposure) than previous research. Proposed relationships among arousal, efficacy, and behavioral intentions are tested and largely supported. Based on the findings of the study, issues relevant to researchers and practitioners in the area are discussed.