This study is based on the first author's doctoral dissertation completed under the second author's direction. We gratefully acknowledge the assistance of dissertation committee members Timothy Chandler, Irving Lane, Kevin Mossholder, and Donna Redmann; and the helpful vetting of Michael Buckley, Stephanie Case, Alicia Grandey, Robin Kowalski, Jon Pierce, and Elizabeth Pinel on a draft manuscript.
Mountains Out of Molehills? Tests of the Mediating Effects of Self-Esteem in Predicting Workplace Complaining1
Article first published online: 31 JUL 2006
Journal of Applied Social Psychology
Volume 35, Issue 11, pages 2262–2289, November 2005
How to Cite
Heck, A. K., Bedeian, A. G. and Day, D. V. (2005), Mountains Out of Molehills? Tests of the Mediating Effects of Self-Esteem in Predicting Workplace Complaining. Journal of Applied Social Psychology, 35: 2262–2289. doi: 10.1111/j.1559-1816.2005.tb02102.x
- Issue published online: 31 JUL 2006
- Article first published online: 31 JUL 2006
This study explores the possibility that the effects of various work-related antecedents on complaining behavior are transmitted through the beliefs that employees hold about themselves. Data obtained from 317 schoolteachers and their principals provide strong support for the proposition that organization-based self-esteem (OBSE) is an intervening mechanism between the antecedents of job satisfaction, affective commitment, procedural justice, distributive justice, and leader-member exchange quality and workplace complaining. The relationships that emerged were fully mediated, suggesting that OBSE is a central feature in how employees think, feel, and interact with others in the workplace. Avenues for future research and study limitations are discussed.