1The authors thank Darren Edwards, Misty Godfrey, Launey Ivers, and Lindsay Meintel for their assistance with data collection.
The Effect of Generalized Compliments, Sex of Server, and Size of Dining Party on Tipping Behavior in Restaurants1
Article first published online: 14 JAN 2010
© 2010 Copyright the Authors. Journal compilation © 2010 Wiley Periodicals, Inc.
Journal of Applied Social Psychology
Volume 40, Issue 1, pages 1–12, January 2010
How to Cite
Seiter, J. S. and Weger, Jr., H. (2010), The Effect of Generalized Compliments, Sex of Server, and Size of Dining Party on Tipping Behavior in Restaurants. Journal of Applied Social Psychology, 40: 1–12. doi: 10.1111/j.1559-1816.2009.00560.x
- Issue published online: 14 JAN 2010
- Article first published online: 14 JAN 2010
This study examined the effects of food servers' sex, the use of generalized compliments, and the size of the dining party on tipping behavior in restaurants. Four food servers (2 males, 2 females) waited on 360 parties eating dinner, and either complimented or did not compliment the parties on their dinner selections. Results indicated that food servers received significantly higher tips when complimenting their parties than when not complimenting them, although as the size of the party increased, the effectiveness of compliments decreased. These results and their implications are discussed.