Integrating Organizational and Design Perspectives to Address Challenges of Renewal: A case study of NASA's post-shuttle workforce transition
Article first published online: 3 MAR 2013
© 2012 by The American Anthropological Association. Some rights reserved.
Ethnographic Praxis in Industry Conference Proceedings
Volume 2012, Issue 1, pages 163–176, October 2012
How to Cite
AIKEN, J. (2012), Integrating Organizational and Design Perspectives to Address Challenges of Renewal: A case study of NASA's post-shuttle workforce transition. Ethnographic Praxis in Industry Conference Proceedings, 2012: 163–176. doi: 10.1111/j.1559-8918.2012.00018.x
- Issue published online: 3 MAR 2013
- Article first published online: 3 MAR 2013
As organizations become increasingly complex and technology-dependent, likewise their challenges become increasingly complex and technology-driven. In the practice of organizational and design ethnography, the elements of organization and technology design overlap. However, a need remains for an explicit framework to deal with the complex challenges of innovation and change faced by contemporary organizations. This need is evident in a case study of NASA's workforce transition as a result of the space shuttle's retirement. NASA's challenge is both organizational and technological – the end of the Space Shuttle Program left the agency without a clear replacement vehicle and the risk of losing an experienced, expert workforce. An integrated organizational and design approach could foster an environment of renewal by involving stakeholders at all levels of the agency and adopting a future-oriented approach to anticipating change.