Public & Collaborative: Designing Services for Housing
Article first published online: 3 MAR 2013
© 2012 by The American Anthropological Association. Some rights reserved.
Ethnographic Praxis in Industry Conference Proceedings
Volume 2012, Issue 1, pages 354–355, October 2012
How to Cite
MAULDIN, C. (2012), Public & Collaborative: Designing Services for Housing. Ethnographic Praxis, 2012: 354–355. doi: 10.1111/j.1559-8918.2012.00048.x
- Issue published online: 3 MAR 2013
- Article first published online: 3 MAR 2013
- Cited By
How can members of the public help create government services that are simpler and more satisfying to use? And can user-centered public services better meet public-policy goals, while saving government money or time? Those are the questions that the Public Policy Lab, a New York City non-profit, is dedicated to exploring. PPL executive director Chelsea Mauldin will describe insights and pitfalls from an ongoing project – a collaboration with the NYC Department of Housing Development & Preservation and DESIS Lab, a research group at Parsons The New School for Design – to co-design better services for housing, particularly for low- and moderate-income New Yorkers, with agency staff, housing developers, community-based organizations, and local residents in the Bronx.