SEARCH

SEARCH BY CITATION

Abstract

  1. Top of page
  2. Abstract
  3. REFERENCES CITED
  4. WEB RESOURCES

This paper focuses on a study of Tesco Plc conducted in 2011, in which we trained a multicultural team of nine Asian managers to become in-house ethnographers of Tesco UK for a 3-month period studying 52 stores in the UK with dual objectives of helping Tesco (1) to understand and evaluate the core practices that comprised the essence of Tesco's home country advantage, and (2) to identify sources of learning from Tesco's foreign subsidiaries to aid in reinvigorating its core in light of increasing competition in its home market. We believe that the strategic and training dimensions of this project constitute a new contribution to the field of organisational ethnography, particularly with regard to the use of a multinational ethnographic team of non-native speakers of English.

 

REFERENCES CITED

  1. Top of page
  2. Abstract
  3. REFERENCES CITED
  4. WEB RESOURCES
  • Anonymous 2005 Talking to the World. London: CILT (Centre for Information on Language Teaching).
  • Ardener, S. and K. Knutson 2002 Swedish Ventures in the Cameroon 1883-1923. Oxford: Berghahn Books.
  • Barinaga, E. 2007‘Cultural Diversity’ At Work: ‘National Culture’ As A Discourse Organizing An International Project Group.” Human Relations 60: 315340.
  • Barley, S. 1996Technicians in the workplace: Ethnographic evidence for bringing work into organization studies.” Administrative Science Quarterly 41: 404441.
  • Boyacigiller, N., J. Kleinberg, M. E. Phillips, and S. Sackmann 1996Conceptualizing Culture.” In Handbook for International Management Research. B.J. Punnett and O. Shenkar, eds. Pp 157208. Cambridge, MA: Blackwell Publishers.
  • Brannen, M.Y. 2004When Mickey Loses Face: Recontextualization, Semantic Fit, and the Semiotics of Foreignness.” Academy of Management Review 29: 593616.
  • Brannen, M.Y. and J. Salk 2000. “Partnering across borders: negotiating organizational culture in a German-Japanese joint venture.” Human Relations 53: 451487.
  • Brannen, M.Y. and D.C. Thomas 2010Bicultural Individuals in Organizations: Implications and Opportunity.” International Journal of HRM 10 (1): 516.
  • Buckley, P. J. and M. Chapman 1997The Use of Native Categories in Management Research.” British Journal of Management 8: 283300.
  • Cohen, R. 1997 Global Diasporas: An Introduction. London: UCL Press.
  • Eriksen, T.H. 1993 Ethnicity and Nationalism: Anthropological Perspectives. London: Pluto Press.
  • Harzing, A.W., K. Köster, and U. Magner 2011Babel in Business: The language barrier and its solutions in the HQ-subsidiary relationship.” Journal of World Business 46 (3): 279287.
  • Hodson, R. 1998Organizational Ethnographies: An Underutilized Resource in the Sociology of Work.” Social Forces 76 (4): 173208.
  • Jick, T. D. 1979Mixing qualitative and quantitative methods: Triangulation in action.” Administrative Science Quarterly 24: 602611.
  • Johnson, D., ed. 1993 Governing the Nuer: Documents by Percy Coriat on Nuer History and Ethnography, 1922-1931. Oxford: JASO.
  • Kelley, C. and J. Meyers 1995 The Cross-Cultural Adaptability Inventory Manual. Minneapolis, MN: National Computer Systems.
  • Kirkman, B. L., P. E. Tesluk, and B. Rosen 2004The impact of demographic heterogeneity and team leader–team member demographic fit on team empowerment and effectiveness.” Group and Organization Management 29 (3): 33468.
  • Kubota, R. 2011Questioning Linguistic Instrumentalism: English, Neoliberalism, and Language Tests in Japan.” Linguistics and Education 22: 248260.
  • MacDonald, M. 2000Anthropology, Accountability and the European Commission.” In Audit Cultures: Anthropological Studies in Accountability, Ethics and The Academy. M. Strathern, ed. London and New York: Routledge.
  • Marcus, G.E. 1986Contemporary Problems of Ethnography in the Modern World System.” In
  • Martin, J. 1992 Cultures in organizations: Three perspectives. Oxford University Press.
  • Moore, F. 2011Holistic Ethnography: Studying the Impact of Multiple National Identities on Post-Acquisition Organizations.” Journal of International Business Studies 42 (5): 654671.
  • Moore, F. 2013Ambivalent Perspectives: An Ethnographic Case Study of Ambivalence in Postacquisition Integration.” Thunderbird International Business Review 55 (4): 453467.
  • Neeley, T. B. 2013Language Matters: Status Loss and Achieved Status Distinctions in Global Organisations.” Organization Science 24 (2): 476497.
  • Pieterse, A.N., D. van Knippenberg,, and W. P. van Ginkel 2011Diversity in Goal Orientation, Team Reflexivity, and Team Performance.” Organizational Behavior and Human Decision Processes 114: 153164.
  • Pratt, M.L. 1986Fieldwork in Common Places.” In Writing Culture: the Poetics and Politics of Ethnography. J. Clifford and G.E. Marcus, eds. Pp 2750. Berkeley: University of California Press.
  • Schein, E. 1985 Organizational Culture and Leadership: A Dynamic View. San Francisco: Jossey-Bass.
  • Schippers, M. C., D. N. Den Hartog, P. L. Koopman, and J. A. Wienk 2003Diversity and Team Outcomes: The Moderating Effects of Outcome Interdependence and Group Longevity and the Mediating Effect of Reflexivity.” Journal of Organizational Behavior 24: 779802.
  • Sharpe, Diana 2006Shopfloor practices under changing forms of managerial control: A comparative ethnographic study of micro-politics, control and resistance within a Japanese multinational.” Journal of International Management 12: 318339.
  • Westney, D. E. and J. van Maanen 2011The Casual Ethnography of the Executive Suite.” Journal of International Business Studies 42 (5): 602607.
  • van Maanen, J. 1979Reclaiming qualitative methods for organizational research: A preface.” Administrative Science Quarterly 24 (4): 520526.
  • Zhou, W. and X. Shi 2011Culture in Groups And Teams: A Review Of Three Decades Of Research.” Special Review Article International Journal of Cross-Cultural Management 4 (1): 534.

WEB RESOURCES

  1. Top of page
  2. Abstract
  3. REFERENCES CITED
  4. WEB RESOURCES