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REFERENCES CITED

  • Alavi, Maryam and Dorothy E. Leidner 1999Knowledge Management Systems: Issues, Challenges, and Benefits.” Cmmunications of the Association for Information Systems 1 (7): 137.
  • Beazley, Hamilton, Jeremiah Boenisch, and David Harden 2002 Continuity Management: Preserving Corporate Knowledge and Productivity when Employees Leave. Hoboken, NJ: John Wiley & Sons.
  • Bonner, D. 2000Knowledge: From Theory to Practice to Golden Opportunity.” American Society for Training & Development Sept-Oct:1213.
  • Bonner, D. 2000bThe Knowledge Management Challenge: New Roles and Responsibilities for Chief Knowledge Officers and Chief Learning Officers.” In Leading Knowledge Management and Learning. J.J Phillips and D. Bonner, eds. pp. 1213. Alexandria, VA: American Society for Training & Development.
  • DeLong, David W. 2004 Lost Knowledge: Confronting the Threat of an Aging Workforce. New York: Oxford University Press.
  • Dychtwald, Ken and Joe Flowers 1990 Age Wave: How the Most Important Trend of Our Time Will Change Your Future. Bantam Books: New York.
  • Hertog, Den, J. Friso, and Edward Huizenga 2000 The Knowledge Enterprise: Implementation of Intelligent Business Strategies. London: Imperial College Press.
  • Issacs, Ellen 2013The Value of Rapid Ethnography.” In Advancing Ethnography in Corporate Environments: Challenges and Emerging Opportunities. Brigitte Jordan, ed. Pp 92107. Walnut Creek, CA: Left Coast Press.
  • Lampl, Linda L., Susan E. Squires, and Cris Johnsrud 2004 Ethnographic-Based Approaches to Knowledge Capture. Paper presented at IAMOT 2004, Washington, DC.
  • Lee, J. 2000Knowledge Management: The Intellectual Revolution.” IIE Solutions 32 (10): 3437.
  • Messervy, Lindsey and Beth Werner 2012Opting Out of Stasis: Using Integrated Techniques to Create Sustainable Change and Renewal in Healthcare Organizations.” In EPIC 2012 Proceedings. pp. 177184. American Anthropological Association.
  • Nycyk, Michael 2011Knowledge Management Practices on Large-Scale Construction Projects in an Australian Company: An Ethnographic Study.” Journal of Knowledge Management Practice 12 (4).
  • Styhre, A. and P. Gluch 2010Managing Knowledge in Platforms: Boundary Objects and Stocks and Flows of Knowledge.” Construction Management and Economics 28: 589599.
  • Wah, L. 1999Making Knowledge Stick.” Management Review 88 (5): 2429.