Online Dispute Resolution: Do You Know Where Your Children Are?
Article first published online: 2 JUL 2007
Volume 19, Issue 3, pages 199–205, July 2003
How to Cite
Larson, D. A. (2003), Online Dispute Resolution: Do You Know Where Your Children Are?. Negotiation Journal, 19: 199–205. doi: 10.1111/j.1571-9979.2003.tb00778.x
- Issue published online: 2 JUL 2007
- Article first published online: 2 JUL 2007
Will we ever see the day when the Internet serves as the primary venue for problem solving and dispute resolution? Social science research suggests that our online communication skills will improve as we learn relational behaviors based upon nonverbal cues available online. Dispute resolution and problem solving will move online, however, whether or not you and I master those skills. Our children already have developed effective online relational behaviors and can establish trust and intimacy online.