SEARCH

SEARCH BY CITATION

References

  • 1
    Shannon CE, Weaver W. The mathematical theory of communication. Bell Syst. Tech. J 1948: 27: 623656.
  • 2
    Watzlawick P, Beavin JH, Jackson DD. Pragmatics of human communication: a study of interactional patterns, pathologies, and paradoxes. New York: Norton, 1967.
  • 3
    Schulz von Thun F. Miteinander reden. Hamburg: Rororo, 2000.
  • 4
    Haak R, Rosenbohm J, Koerfer A, Obliers R, Wicht MJ. The effect of undergraduate education in communication skills: a randomised controlled clinical trial. Eur J Dent Educ 2008: 12(4): 213218.
  • 5
    Langewitz WA, Eich P, Kiss A, Wossmer B. Improving communication skills–a randomized controlled behaviorally oriented intervention study for residents in internal medicine. Psychosom Med 1998: 60(3): 268.
  • 6
    Ramirez AJ, Graham J, Richards MA, Cull A, Gregory WM. Mental health of hospital consultants: the effects of stress and satisfaction at work. Lancet 1996: 347(9003): 724728.
  • 7
    Sanz M, Meyle J. Scope, competences, learning outcomes and methods of periodontal education within the undergraduate dental curriculum: a consensus report of the 1st European workshop on periodontal education; position paper 2 and consensus view 2. Eur J Dent Educ 2010: 14(S1): 2533.
  • 8
    Yoshida T, Milgrom P, Coldwell S. How do U.S. and Canadian dental schools teach interpersonal communication skills? J Dent Educ 2002: 11: 12811288.
  • 9
    Carey JA, Madill A, Manogue M. Communications skills in dental education: a systematic research review. Eur J Dent Educ 2010: 14(2): 6978.
  • 10
    Manogue M, Brown G, Foster H. Clinical assessment of dental students: values and practices of teachers in restorative dentistry. Med Educ 2001: 4: 364370.
  • 11
    Hottel TL, Hardigan PC. Improvement in the interpersonal communication skills of dental students. J Dent Educ 2005: 69(2): 281284.
  • 12
    Sherman JJ, Cramer A. Measurement of changes in empathy during dental school. J Dent Educ 2005: 69(3): 338345.
  • 13
    Croft P, White DA, Wiskin CMD, Allan TF. Evaluation by dental students of a communication skills course using professional role-players in a UK school of dentistry. Eur J Dent Educ 2005: 9(1): 29.
  • 14
    Hannah A, Millichamp CJ, Ayers KMS. A communication skills course for undergraduate dental students. J Dent Educ 2004: 68(9): 970977.
  • 15
    White JG, Krüger C, Snyman WD. Development and implementation of communication skills in dentistry: an example from South Africa. Eur J Dent Educ 2008: 12(1): 2934.
  • 16
    Cannick GF, Horowitz AM, Garr DR, et al. Use of the OSCE to evaluate brief communication skills training for dental students. J Dent Educ 2007: 71(9): 12031209.
  • 17
    Yudkowsky R, Downing SM, Ommert D. Prior experiences associated with residents’ scores on a communication and interpersonal skill OSCE. Patient Educ Couns 2006: 62(3): 368373.