Get access

Leadership and management in the aged care sector: A narrative synthesis

Authors

  • Yun-Hee Jeon,

    Corresponding author
    1. Faculty of Nursing and Midwifery, The University of Sydney, Sydney; The Australian Primary Health Care Research Institute, The Australian National University, Canberra, ACT, Australia
    Search for more papers by this author
  • Teri Merlyn,

    1. The Australian Primary Health Care Research Institute, The Australian National University, Canberra, ACT, Australia
    Search for more papers by this author
  • Lynn Chenoweth

    1. Faculty of Nursing, Midwifery and Health, University of Technology Sydney; Health and Ageing Research Unit, South Eastern Sydney-Illawarra Area Health Service, Sydney, New South Wales, Australia
    Search for more papers by this author

Associate Professor Yun-Hee Jeon, Sydney Nursing School, The University of Sydney. Email: yun-hee.jeon@sydney.edu.au

Abstract

The aim of this study is to examine the issues and the progress being made in leadership and management with relevance for the residential aged care workforce. A systematic review was conducted using scientific journal databases, hand searching of specialist journals, Google, snowballing and suggestions from experts. After a seven-tiered culling process, we conducted a detailed review of 153 papers relevant to leadership and management development in aged care. Strong, effective leadership and management promotes staff job satisfaction and retention, high care quality and the well-being of care recipients, and reduces associated costs. Good leadership and effective management also play a key role in bringing about a successful change to a positive workplace culture through innovative programs and research projects. Organisational investment in improving leadership and management skills and capabilities can only improve outcomes for staff stability and productivity, care quality and budgets, and better prepare the aged care sector.

Ancillary