The authors wish to thank Eugene F. Stone for helpful comments on an earlier version of this paper.
THE EFFECTS OF FEEDBACK SEQUENCE AND EXPERTISE OF THE RATER ON PERCEIVED FEEDBACK ACCURACY1
Article first published online: 7 DEC 2006
Volume 37, Issue 3, pages 487–506, September 1984
How to Cite
STONE, D. L., GUEUTAL, H. G. and MCINTOSH, B. (1984), THE EFFECTS OF FEEDBACK SEQUENCE AND EXPERTISE OF THE RATER ON PERCEIVED FEEDBACK ACCURACY. Personnel Psychology, 37: 487–506. doi: 10.1111/j.1744-6570.1984.tb00525.x
- Issue published online: 7 DEC 2006
- Article first published online: 7 DEC 2006
Using a 2 × 2 experimental design, the present study examined the main and interactive effects of feedback sequence (negative-positive vs. positive-negative) and expertise of the rater (high vs. low) on perceptions of feedback accuracy. In addition, the study assessed the moderating effects of locus of control and self-esteem on the relationship between feedback sequence and perceived feedback accuracy. Results indicate that the order in which positive or negative feedback is presented affects perceived feedback accuracy. Moreover, results suggest that feedback sequence interacts with the expertise of the rater to affect perceptions of feedback accuracy. In addition, the findings suggest that both locus of control and self-esteem moderate the relationship between feedback sequence and perceived feedback accuracy. Implications of the study's findings for presenting feedback in performance appraisal/feedback sessions are discussed.