This research was fully supported by a research grant from College of Business at City University of Hong Kong (Project No. 7200050). We are grateful to the Information Technology Service Unit of Faculty of Business at City University of Hong Kong for their assistance in designing and managing the Web survey system during the data collection. We thank Dora Luk for her assistance in the focus group interviews for the project. We thank Aaron Schmidt and Kwok Leung for their helpful comments on an earlier version of the manuscript.
THE RELATIONS OF DAILY COUNTERPRODUCTIVE WORKPLACE BEHAVIOR WITH EMOTIONS, SITUATIONAL ANTECEDENTS, AND PERSONALITY MODERATORS: A DIARY STUDY IN HONG KONG
Article first published online: 12 MAY 2009
© 2009 Wiley Periodicals, Inc.
Volume 62, Issue 2, pages 259–295, Summer 2009
How to Cite
YANG, J. and DIEFENDORFF, J. M. (2009), THE RELATIONS OF DAILY COUNTERPRODUCTIVE WORKPLACE BEHAVIOR WITH EMOTIONS, SITUATIONAL ANTECEDENTS, AND PERSONALITY MODERATORS: A DIARY STUDY IN HONG KONG. Personnel Psychology, 62: 259–295. doi: 10.1111/j.1744-6570.2009.01138.x
- Issue published online: 12 MAY 2009
- Article first published online: 12 MAY 2009
In this diary study conducted in Hong Kong, we examined a theoretical model in which negative emotions serve as an explanatory mechanism through which daily stressors impact daily counterproductive work behavior (CWB). We further theorized that personality variables (negative affectivity, Conscientiousness, and Agreeableness) would exert cross-level effects on the within-person relationships. Hierarchical linear modeling results based on a sample of 231 individuals and 5,583 observations across 25 days provide partial support for the mediating role of negative emotions in the within-person stressor–CWB relationships. Specifically, we found that negative emotions (a) partially mediated the within-person relation of perceived ambiguity with CWB directed at the organization, (b) fully mediated the relation of supervisor interpersonal injustice with CWB directed at individuals, and (c) fully mediated the relation of customer interpersonal injustice with CWB directed at the organization. High levels of trait negative affectivity were found to strengthen the within-person relation between daily supervisor interpersonal injustice and daily negative emotions. As expected, high levels of trait Conscientiousness and Agreeableness were found to weaken the within-person relations of daily negative emotions with daily CWB directed at the organization and individuals.