DOING COMPETENCIES WELL: BEST PRACTICES IN COMPETENCY MODELING
Article first published online: 17 FEB 2011
©2011 Wiley Periodicals, Inc.
Volume 64, Issue 1, pages 225–262, Spring 2011
How to Cite
CAMPION, M. A., FINK, A. A., RUGGEBERG, B. J., CARR, L., PHILLIPS, G. M. and ODMAN, R. B. (2011), DOING COMPETENCIES WELL: BEST PRACTICES IN COMPETENCY MODELING. Personnel Psychology, 64: 225–262. doi: 10.1111/j.1744-6570.2010.01207.x
- Issue published online: 17 FEB 2011
- Article first published online: 17 FEB 2011
The purpose of this article is to present a set of best practices for competency modeling based on the experiences and lessons learned from the major perspectives on this topic (including applied, academic, and professional). Competency models are defined, and their key advantages are explained. Then, the many uses of competency models are described. The bulk of the article is a set of 20 best practices divided into 3 areas: analyzing competency information, organizing and presenting competency information, and using competency information. The best practices are described and explained, practice advice is provided, and then the best practices are illustrated with numerous practical examples. Finally, how competency modeling differs from and complements job analysis is explained throughout.