Traceability and Normal Accident Theory: How Does Supply Network Complexity Influence the Traceability of Adverse Events?
Article first published online: 9 JUL 2009
© 2009 Institute for Supply Management, Inc.™
Journal of Supply Chain Management
Volume 45, Issue 3, pages 40–53, July 2009
How to Cite
SKILTON, P. F. and ROBINSON, J. L. (2009), Traceability and Normal Accident Theory: How Does Supply Network Complexity Influence the Traceability of Adverse Events?. Journal of Supply Chain Management, 45: 40–53. doi: 10.1111/j.1745-493X.2009.03170.x
- Issue published online: 9 JUL 2009
- Article first published online: 9 JUL 2009
- supply network complexity;
- food supply;
- supply chain strategy
In this paper, we develop theory about the relationship between supply network complexity and the traceability of adverse events. Because adverse events in complex supply networks are frequent and sometimes catastrophic, understanding how they happen is critical for the management of quality in complex supply networks. Drawing on literatures that deal with normal accidents, traceability, transparency and network complexity, we develop propositions that help explain how traceable adverse events will be in different types of supply networks. Drawing on examples from food supply networks, we illustrate the barriers to traceability associated with different types of complex network structure. We end by discussing managerial and academic implications for the design of traceability systems and supply networks.