The authors wish to thank Jeff Langenderfer and Josh Slocum for their constructive comments on earlier versions of this paper.
The Death Care Industry: A Review of Regulatory and Consumer Issues
Article first published online: 6 MAR 2007
Journal of Consumer Affairs
Volume 41, Issue 1, pages 150–173, Summer 2007
How to Cite
KOPP, S. W. and KEMP, E. (2007), The Death Care Industry: A Review of Regulatory and Consumer Issues. Journal of Consumer Affairs, 41: 150–173. doi: 10.1111/j.1745-6606.2006.00072.x
- Issue published online: 6 MAR 2007
- Article first published online: 6 MAR 2007
Although virtually every person in the United States will purchase or consume a funeral-related product or service, relatively little is understood about the processes a consumer undertakes in making these expensive decisions in stressful circumstances. Regulation of the industry has been contentious from the outset, and there have been numerous questions as to regulatory effectiveness. This article outlines and discusses issues related to the death care industry with particular attention to consumer interests.