• 1
    Rutten LJ, Arora NK, Bakos AD, Aziz N, Rowland J. Information needs and sources of information among cancer patients: a systematic review of research (1980-2003). Patient Educ Couns. 2005;57:250-261.
  • 2
    Hack TF, Degner LF, Parker PA, Team SC. The communication goals and needs of cancer patients: a review. Psychooncology. 2005;14:831-845; discussion 846-837.
  • 3
    Kinnersley P, Edwards A, Hood K, et al. Interventions before consultations for helping patients address their information needs. Cochrane Database of Syst Rev (Online). 2007: CD004565.
  • 4
    Belkora J, Edlow B, Aviv C, Sepucha K, Esserman L. Training community resource center and clinic personnel to prompt patients in listing questions for doctors: follow-up interviews about barriers and facilitators to the implementation of consultation planning. Implemen Sci: IS. 2008;3:6.
  • 5
    Belkora J, Katapodi M, Moore D, Franklin L, Hopper K, Esserman L. Evaluation of a visit preparation intervention implemented in two rural, underserved counties of Northern California. Patient Educ Couns.2006;64:350-359.
  • 6
    Flanagan JC. The critical incident technique. Psychol Bull. 1954;51:327-358.
  • 7
    Ottawa Health Research Institute. User Manual for Acceptability. Available at: Accessed July 22, 2004.
  • 8
    Butterfield LD, Borgen WA, Amundson NE, Maglio AST. Fifty years of the critical incident technique: 1954-2004 and beyond. Qual Res. 2005;5:475-497.
  • 9
    Satter DE, Veiga-Ermert A, Burhansstipanov L, Pena L, Restivo T. Communicating respectfully with American Indian and Alaska natives: lessons from the California Health Interview Survey. J Cancer Educ. 2005;20:49-51.
  • 10
    Whittemore R. Culturally competent interventions for Hispanic adults with type 2 diabetes: a systematic review. J Transcult Nurs. 2007;18:157-166.
  • 11
    Williams EE, Ellison F. Culturally informed social work practice with American Indian clients: guidelines for non-Indian social workers. Soc Work. 1996;41:147-151.
  • 12
    LaRowe TL, Wubben DP, Cronin KA, Vannatter SM, Adams AK. Development of a culturally appropriate, home-based nutrition and physical activity curriculum for Wisconsin American Indian families. Prev Chronic Dis. 2007;4:A109.
  • 13
    Smith A, Christopher S, Knows His Gun McCormick A. Development and implementation of a culturally sensitive cervical health survey: a community-based participatory approach. Women Health. 2004;40:67-86.
  • 14
    Sherrill WW, Crew L, Mayo RM, Mayo WF, Rogers BL, Haynes DF. Educational and health services innovation to improve care for rural Hispanic communities in the US. Educ Health (Abingdon, England). 2005;18:356-367.