Deception in the Workplace: Recent Research and Promising New Directions

Abstract

This review identifies some of the promising new directions that scholars are pursuing in current research on deceptions in places of work. I identify and explore five main emphases that have emerged. These directions are comprised of studies that count the pervasiveness of deceptions; examine deception in service provision and emotional labor; identify varied workplace cultures of deception; examine accounts for deception in the wake of corruption, financial misconduct and other misbehaviors; and studies of Internet and computer technologies as new territories for deception. I conclude by suggesting some additional arenas for research into workplace deception, specifically, on professions that produce deception as a form of legitimate work; on deceptions in non-profit organizations, and research into the technical and dramaturgical efforts that people put into making lies appear believable.