The author would like to thank Graham L. Staines for his helpful feedback and suggestions.
Emotional Intelligence: New Insights and Further Clarifications
Article first published online: 15 JUN 2010
Copyright © 2010 Society for Industrial and Organizational Psychology
Industrial and Organizational Psychology
Volume 3, Issue 2, pages 183–191, June 2010
How to Cite
CHERNISS, C. (2010), Emotional Intelligence: New Insights and Further Clarifications. Industrial and Organizational Psychology, 3: 183–191. doi: 10.1111/j.1754-9434.2010.01222.x
- Issue published online: 15 JUN 2010
- Article first published online: 15 JUN 2010
The commentaries on my target article expand on it in many useful and enlightening ways, and some provide a glimpse at important new research. The commentaries also point to a few issues raised in the original article that require clarification or elaboration. In this response, I begin by recalling the “big idea” that initially led to interest in emotional intelligence (EI) as a concept, which is that success in life and work depends on more than just the basic cognitive abilities measured by IQ tests. I then clarify what I mean by emotional and social competence (ESC): It is not a single, unitary psychological construct but rather a very broad label for a large set of constructs. After considering whether we really need the ESC concept, I discuss whether the single, comprehensive definition of EI that I proposed in the target article is the best one in light of alternatives suggested in some of the commentaries. Next, I return to the issue of measurement and note new ideas and suggestions that emerge in the commentaries. I conclude by considering the question of how much EI or ESC adds conceptually or predictively to IQ or personality.