Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with Time-Varying Arrivals
Article first published online: 15 NOV 2010
© 2010 Production and Operations Management Society
Production and Operations Management
Volume 20, Issue 5, pages 654–667, September/October 2011
How to Cite
Ibrahim, R. and Whitt, W. (2011), Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with Time-Varying Arrivals. Production and Operations Management, 20: 654–667. doi: 10.1111/j.1937-5956.2010.01196.x
- Issue published online: 13 SEP 2011
- Article first published online: 15 NOV 2010
- History: Received: April 2009; Accepted: June 2010 by Michel Pindo, after 2 revisions.
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