Measuring Corporate Social Performance: An Efficiency Perspective
Article first published online: 3 DEC 2010
© 2010 Production and Operations Management Society
Production and Operations Management
Volume 20, Issue 6, pages 789–804, November/December 2011
How to Cite
Chen, C.-M. and Delmas, M. (2011), Measuring Corporate Social Performance: An Efficiency Perspective. Production and Operations Management, 20: 789–804. doi: 10.1111/j.1937-5956.2010.01202.x
- Issue published online: 15 NOV 2011
- Article first published online: 3 DEC 2010
- History: Received: June 2009; Accepted: August 2010 by Charles Corbett, after 2 revisions.
- corporate social performance;
- data envelopment analysis
Aggregation of corporate social performance (CSP) metrics poses a major challenge to researchers and practitioners. This study provides a critical evaluation of current aggregation approaches and proposes a new methodology based on data envelopment analysis (DEA) to compute a CSP index. DEA is independent of subjective weight specifications and provides an efficiency index to benchmark the CSP of firms. Using CSP data from 2190 firms in three major industries from the Kinder, Lydenberg, and Domini, Inc. database in 2007, our study presents the first application of the DEA model for CSP and ordinal data and opens up a new path for future empirical CSP research.