Liz Sanders contributes a cognitive ergonomic perspective to the research and design of complex products and information systems at Fitch Richardson Smith. Since joining the firm in 1982, she has been responsible for integrating the information design discipline into the communication design process.
CONVERGING PERSPECTIVES: Product Development Research for the 1990s
Article first published online: 10 JUN 2010
DOI: 10.1111/j.1948-7169.1992.tb00604.x
1992 Design Management Institute
Additional Information
How to Cite
Sanders, E. B.-N. (1992), CONVERGING PERSPECTIVES: Product Development Research for the 1990s. Design Management Journal (Former Series), 3: 49–54. doi: 10.1111/j.1948-7169.1992.tb00604.x
- †
Liz Sanders contributes a cognitive ergonomic perspective to the research and design of complex products and information systems at Fitch Richardson Smith. Since joining the firm in 1982, she has been responsible for integrating the information design discipline into the communication design process.
Publication History
- Issue published online: 10 JUN 2010
- Article first published online: 10 JUN 2010
- Abstract
- References
- Cited By
THE ENORMOUS NUMBER of product failures indicates that companies need to dramatically improve the research that goes into the development process so results are simultaneously useful (needed), usable (understandable), and desirable (wanted). Elizabeth B.-N. Sanders believes this will happen when design managers integrate multiple research techniques-several of which she describes and illustrates-in a process referred to as “converging perspectives.”

1948-7169/asset/olbannerleft.gif?v=1&s=84d1b6022a2159e03e267f103087f30e4b3c0a7f)
1948-7169/asset/olbannerright.gif?v=1&s=89401de9524330fb06f5d2c42f79a77d8e1a67a6)
1948-7169/asset/cover.gif?v=1&s=e87aab301cf9dfc1facf871bb11f970174c98333)