Susan L. Dustin and Tamara L. Giluk contributed equally.
Candidate characteristics driving initial impressions during rapport building: Implications for employment interview validity
Article first published online: 15 JUN 2011
©2011 The British Psychological Society
Journal of Occupational and Organizational Psychology
Volume 85, Issue 2, pages 330–352, June 2012
How to Cite
Barrick, M. R., Dustin, S. L., Giluk, T. L., Stewart, G. L., Shaffer, J. A. and Swider, B. W. (2012), Candidate characteristics driving initial impressions during rapport building: Implications for employment interview validity. Journal of Occupational and Organizational Psychology, 85: 330–352. doi: 10.1111/j.2044-8325.2011.02036.x
- Issue published online: 8 MAY 2012
- Article first published online: 15 JUN 2011
- Received 25 June 2010; revised version received 28 April 2011
We examine the antecedents impacting interviewers’ initial impressions of candidates formed during the rapport-building stage of the interview and subsequent evaluations of answers to highly structured interview questions. Ratings for 130 mock interview candidates reveal a strong relationship between interviewers’ initial impression of the candidate and their evaluations of candidate responses to structured questions. These initial impressions correspond with candidate extraversion and verbal skill, controlling for job qualifications. Interviewers’ initial impressions mediate the effect of candidate characteristics, relevant for some jobs more so than others, on later evaluations. Thus, initial impressions formed during rapport building appear to influence subsequent evaluations whether they are clearly job-relevant or not. These findings have important implications for the validity of structured interviews.