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Keywords:

  • communication;
  • concept analysis;
  • industrial relations;
  • nurses;
  • organizational development;
  • work organization

Abstract

Aim

To report an analysis of the concept of nurses' workplace social capital.

Background

Workplace social capital is an emerging concept in nursing with potential to illuminate the value of social relationships at work. A common definition is needed.

Design

Concept analysis.

Data sources

The Cumulative Index to Nursing and Allied Health Literature, PubMed, PsychINFO and ProQuest Nursing.

Review methods

Databases were systematically searched using the keywords: workplace social capital, employee social capital, work environment, social capital and nursing. Sources published between January 1937–November 2012 in English that described or studied social capital of nurses at work were included. A total of 668 resources were found. After removing 241 duplicates, literature was screened in two phases: (1) titles and abstracts were reviewed (n = 427); and (2) remaining data sources were retrieved and read (n = 70). Eight sources were included in the final analysis.

Results

Attributes of nurses' workplace social capital included networks of social relationships at work, shared assets and shared ways of knowing and being. Antecedents were communication, trust and positive leadership practices. Nurses' workplace social capital was associated with positive consequences for nurses, their patients and healthcare organizations.

Conclusion

Nurses' workplace social capital is defined as nurses' shared assets and ways of being and knowing that are evident in, and available through, nurses' networks of social relationships at work. Future studies should examine and test relationships between antecedents and consequences of nurses' workplace social capital to understand this important aspect of healthy professional practice environments better.