Prosocial Motivation, Stress and Burnout Among Direct Support Workers
Article first published online: 6 MAY 2013
© 2013 John Wiley & Sons Ltd
Journal of Applied Research in Intellectual Disabilities
Volume 27, Issue 2, pages 134–144, March 2014
How to Cite
Hickey, R. (2014), Prosocial Motivation, Stress and Burnout Among Direct Support Workers. Journal of Applied Research in Intellectual Disabilities, 27: 134–144. doi: 10.1111/jar.12058
- Issue published online: 10 FEB 2014
- Article first published online: 6 MAY 2013
- Manuscript Accepted: 24 DEC 2012
- Developmental Services Human Resource Strategy Steering Committee
- Shared Interest Committee
- Social Science and Humanities Research Council. Grant Number: # 410-2010-2200
- Office of Research Services at Queen's University
- direct support worker;
- intellectual and developmental disabilities;
- prosocial motivation;
This study explores whether the desire to engage in work that is beneficial to others moderates the effects of stress on burnout.
Based on a survey of 1570 direct support professionals in Ontario, this study conducted linear regression analyses and tested for the interaction effects of prosocial motivation on occupational stress and burnout.
Prosocial motivation significantly moderated the association of emotional exhaustion (EE) and role boundary stress with depersonalization (DP). Prosocial motivation also moderated the effects of role ambiguity stress with a direct support worker's sense of personal accomplishment. In contrast, prosocial motivation magnified feelings of EE when interacted with a sense of personal accomplishment.
Prosocial motivation plays an important role in explaining the relatively low levels of DP in the sector. The study advances our understanding of the key components of burnout among direct support workers.