Journal of Management Studies

Cover image for Vol. 45 Issue 2

March 2008

Volume 45, Issue 2

Pages 239–455

  1. Original Articles

    1. Top of page
    2. Original Articles
    1. How Critical is Employee Orientation for Customer Relationship Management? Insights from a Case Study (pages 268–293)

      Emmanuella Plakoyiannaki, Nikolaos Tzokas, Pavlos Dimitratos and Michael Saren

      Article first published online: 14 NOV 2007 | DOI: 10.1111/j.1467-6486.2007.00740.x

    2. Normalized Intensity: The New Labour Process of Middle Management (pages 343–371)

      Leo McCann, Jonathan Morris and John Hassard

      Article first published online: 11 MAR 2008 | DOI: 10.1111/j.1467-6486.2007.00762.x

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    4. Defining and Measuring Servant Leadership Behaviour in Organizations (pages 402–424)

      Sen Sendjaya, James C. Sarros and Joseph C. Santora

      Article first published online: 11 MAR 2008 | DOI: 10.1111/j.1467-6486.2007.00761.x