Nurse retention and satisfaction in Ecuador: implications for nursing administration

Authors

  • Sheri P. Palmer RN, DNP, CEN

    Associate Teaching Professor, Corresponding author
    1. College of Nursing, Brigham Young University, Provo, Utah, USA
    • Correspondence

      Sheri P. Palmer

      College of Nursing

      Brigham Young University

      Box 500

      SWKT

      Provo

      Utah 84604

      USA

      E-mail: sheri-palmer@byu.edu

    Search for more papers by this author

Abstract

Aim

This study explores the characteristics of professional nursing work environments that may affect nursing turnover and satisfaction within a large Ecuadorian hospital.

Background

Nursing turnover is a challenge and may compromise patient care. Work dissatisfaction contributes to high turnover. Improving nurse satisfaction can contribute to better patient outcomes.

Method

Eighty-eight nurses participated in a quantitative and qualitative survey focusing on nursing satisfaction, turnover and selected organisation characteristics.

Results

Issues that may affect nurse satisfaction and turnover were identified using questions from the Nursing Work Index: pay, insufficient number of nurses, undervaluing of nurses by public and the medical team, limited advancement opportunities, lack of autonomy and inflexibility in schedule. Other themes identified from qualitative data are reported.

Conclusions

The top factor of decreased satisfaction was low pay as indicated by the Nursing Work Index. The qualitative results showed that low pay was the factor for nurse turnover. Additional factors related to nursing satisfaction can be addressed to improve nurse retention.

Implications for nursing management

Along with increasing nursing pay, strategies to consider in decreasing turnover and increasing satisfaction included: providing opportunities for nursing advancement, promoting the value of nursing, creating clinical protocols and enhancing autonomy. This study adds to knowledge about nursing needs and satisfaction in South America.

Ancillary