Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives
Article first published online: 20 JUN 2013
© 2013 John Wiley & Sons Ltd
Journal of Nursing Management
Special Issue: This issue: Capacity building Issue editor: Elisabeth Severinsson
Volume 22, Issue 4, pages 452–464, May 2014
How to Cite
2014) Journal of Nursing Management 22, 452–464 Coaching interprofessional health care improvement teams: the coachee, the coach and the leader perspectives, , , , (
- Issue published online: 8 MAY 2014
- Article first published online: 20 JUN 2013
- Manuscript Accepted: 18 JAN 2013
- Jönköping University
- Jönköping County Council
- Qulturum and Futurum and the Dartmouth Institute for Health Policy and Clinical Practice
- health care quality improvement;
- interprofessional teams;
To investigate health care improvement team coaching activities from the perspectives of coachees, coaches and unit leaders in two national improvement collaboratives.
Despite numerous methods to improve health care, inconsistencies in success have been attributed to factors that include unengaged staff, absence of supportive improvement resources and organisational inertia.
Mixed methods sequential exploratory study design, including quantitative and qualitative data from interprofessional improvement teams who received team coaching. The coachees (n = 382), coaches (n = 9) and leaders (n = 30) completed three different data collection tools identifying coaching actions perceived to support improvement activities.
Coachees, coaches and unit leaders in both collaboratives reported generally positive perceptions about team coaching. Four categories of coaching actions were perceived to support improvement work: context, relationships, helping and technical support.
All participants agreed that regardless of who the coach is, emphasis should include the four categories of team coaching actions.
Implications for nursing management
Leaders should reflect on their efforts to support improvement teams and consider the four categories of team coaching actions. A structured team coaching model that offers needed encouragement to keep the team energized, seems to support health care improvement.