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First page of article

First page of Jack Sidnell. Conversation Analysis: An Introduction. Malden, Massachusetts: Wiley‐Blackwell. 2010. 269 pp. Pb (9781405159012) $36.95. John Heritage and Steven Clayman. Talk in Action: Interactions, Identities and Institutions. Malden, Massachusetts: Wiley‐Blackwell. 2010. 320 pp. Pb (9781405185493) $41.95.