Pricing and Capacity Rationing with Customer Disappointment Aversion
Article first published online: 22 APR 2013
© 2013 Production and Operations Management Society
Production and Operations Management
Volume 22, Issue 5, pages 1269–1286, September–October 2013
How to Cite
Liu, Q. and Shum, S. (2013), Pricing and Capacity Rationing with Customer Disappointment Aversion. Production and Operations Management, 22: 1269–1286. doi: 10.1111/poms.12018
- Issue published online: 16 SEP 2013
- Article first published online: 22 APR 2013
- Manuscript Accepted: SEP 2012
- Manuscript Received: FEB 2011
- Hong Kong Research Grant Council. Grant Number: 616308
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