SEARCH

SEARCH BY CITATION

Cited in:

CrossRef

This article has been cited by:

  1. 1
    Luís Cabral, Lingfang (Ivy) Li, A Dollar for Your Thoughts: Feedback-Conditional Rebates on eBay, Management Science, 2015, 150313065322009

    CrossRef

  2. 2
    Hing Kai Chan, Xiaojun Wang, Ewelina Lacka, Min Zhang, A Mixed-Method Approach to Extracting the Value of Social Media Data, Production and Operations Management, 2015, 24, 8
  3. 3
    Markus Schuckert, Xianwei Liu, Rob Law, A segmentation of online reviews by language groups: How English and non-English speakers rate hotels differently, International Journal of Hospitality Management, 2015, 48, 143

    CrossRef

  4. 4
    Xianwei Liu, Markus Schuckert, Rob Law, Can Response Management Benefit Hotels? Evidence from Hong Kong Hotels, Journal of Travel & Tourism Marketing, 2015, 1

    CrossRef

  5. 5
    Hualong Yang, Xitong Guo, Tianshi Wu, Xiaofeng Ju, Exploring the effects of patient-generated and system-generated information on patients’ online search, evaluation and decision, Electronic Commerce Research and Applications, 2015, 14, 3, 192

    CrossRef

  6. 6
    Roman Tilly, Kai Fischbach, Detlef Schoder, Mineable or messy? Assessing the quality of macro-level tourism information derived from social media, Electronic Markets, 2015, 25, 3, 227

    CrossRef

  7. 7
    Bingjie Liu, Hany Kim, Lori Pennington-Gray, Responding to the bed bug crisis in social media, International Journal of Hospitality Management, 2015, 47, 76

    CrossRef

  8. 8
    Karen L. Xie, Zili Zhang, Ziqiong Zhang, The business value of online consumer reviews and management response to hotel performance, International Journal of Hospitality Management, 2014, 43, 1

    CrossRef

  9. 9
    Edward C. Malthouse, Michael Haenlein, Bernd Skiera, Egbert Wege, Michael Zhang, Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House, Journal of Interactive Marketing, 2013, 27, 4, 270

    CrossRef