Appointment Scheduling with No-Shows and Overbooking
Article first published online: 23 AUG 2013
© 2013 Production and Operations Management Society
Production and Operations Management
How to Cite
Zacharias, C. and Pinedo, M. (2013), Appointment Scheduling with No-Shows and Overbooking. Production and Operations Management. doi: 10.1111/poms.12065
- Article first published online: 23 AUG 2013
- Accepted manuscript online: 3 APR 2013 01:55AM EST
- Manuscript Accepted: FEB 2013
- Manuscript Received: FEB 2012
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