Appointment Scheduling with No-Shows and Overbooking
Version of Record online: 23 AUG 2013
© 2013 Production and Operations Management Society
Production and Operations Management
Volume 23, Issue 5, pages 788–801, May 2014
How to Cite
Zacharias, C. and Pinedo, M. (2014), Appointment Scheduling with No-Shows and Overbooking. Production and Operations Management, 23: 788–801. doi: 10.1111/poms.12065
- Issue online: 12 MAY 2014
- Version of Record online: 23 AUG 2013
- Accepted manuscript online: 3 APR 2013 01:55AM EST
- Manuscript Accepted: FEB 2013
- Manuscript Received: FEB 2012
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