Service Completion Estimates for Cross-trained Workforce Schedules under Uncertain Attendance and Demand
Article first published online: 7 FEB 2014
© 2013 Production and Operations Management Society
Production and Operations Management
Volume 23, Issue 4, pages 660–675, April 2014
How to Cite
Easton, F. F. (2014), Service Completion Estimates for Cross-trained Workforce Schedules under Uncertain Attendance and Demand. Production and Operations Management, 23: 660–675. doi: 10.1111/poms.12174
- Issue published online: 15 APR 2014
- Article first published online: 7 FEB 2014
- Accepted manuscript online: 23 SEP 2013 10:27AM EST
- Manuscript Accepted: 1 JUN 2013
- Manuscript Received: 1 JUN 2012
- Whitman School of Management
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