Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores
Article first published online: 2 JUN 2014
© 2014 Production and Operations Management Society
Production and Operations Management
Volume 24, Issue 2, pages 201–218, February 2015
How to Cite
Mani, V., Kesavan, S. and Swaminathan, J. M. (2015), Estimating the Impact of Understaffing on Sales and Profitability in Retail Stores. Production and Operations Management, 24: 201–218. doi: 10.1111/poms.12237
- Issue published online: 16 FEB 2015
- Article first published online: 2 JUN 2014
- Accepted manuscript online: 25 MAR 2014 11:45AM EST
- Manuscript Accepted: MAR 2014
- Manuscript Received: JUN 2012
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