Production and Operations Management

Cover image for Production and Operations Management

May-June 2008

Volume 17, Issue 3

Pages i–viii, 235–397

  1. William W. Cooper

    1. Top of page
    2. William W. Cooper
    3. Management Insights
    4. Original Article
    5. Call for Papers
    1. William W. Cooper (pages i–ii)

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0036

  2. Management Insights

    1. Top of page
    2. William W. Cooper
    3. Management Insights
    4. Original Article
    5. Call for Papers
    1. Management Insights (pages vi–viii)

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0038

  3. Original Article

    1. Top of page
    2. William W. Cooper
    3. Management Insights
    4. Original Article
    5. Call for Papers
    1. Operations in the Service Industries: Introduction to the Special Issue (pages 235–237)

      Uday Apte, Costis Maglaras and Michael Pinedo

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0032

    2. A Specialized Inventory Problem in Banks: Optimizing Retail Sweeps (pages 285–295)

      Suresh K. Nair and Richard G. Anderson

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0028

    3. To Pool or Not to Pool in Call Centers (pages 296–305)

      Nico M. van Dijk and Erik van der Sluis

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0029

    4. Optimizing the Staffing and Routing of Small-Size Hierarchical Call Centers (pages 306–319)

      Philippe Chevalier and Jean-Christophe Van den Schrieck

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0033

    5. Assessing Markups, Service Quality, and Product Attributes in Music CDs' Internet Retailing (pages 320–337)

      Elliot Rabinovich, Arnold Maltz and Rajiv K. Sinha

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0035

    6. Assessment of Patient Classification in Appointment System Design (pages 338–353)

      Tugba Cayirli, Emre Veral and Harry Rosen

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0031

    7. System Dynamics as a Structural Theory in Operations Management (pages 373–384)

      Andreas Größler, Jörn-Henrik Thun and Peter M. Milling

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0023

    8. From Mass Production to Mass Customization: Hindrance Factors, Structural Inertia, and Transition Hazard (pages 385–396)

      M. Johnny Rungtusanatham and Fabrizio Salvador

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0025

  4. Call for Papers

    1. Top of page
    2. William W. Cooper
    3. Management Insights
    4. Original Article
    5. Call for Papers
    1. Special Issue of Production and Operations Management: POM Research on Emerging Markets (page 397)

      Ananth Iyer, Hau Lee and Aleda Roth

      Article first published online: 12 FEB 2009 | DOI: 10.3401/poms.1080.0049

SEARCH

SEARCH BY CITATION