ADR: Faster, Cheaper, Better – and Not Just for EEO Complaints


  • Cindy Mazur is alternative dispute resolution director at the Federal Emergency Management Agency. She earned her doctorate from George Mason University's School for Confl ict Analysis and Resolution. She mediates family cases for the District of Columbia Superior Court and arbitrates legal malpractice and fee dispute cases for the District of Columbia Bar. She is chair of the Interagency Alternative Dispute Resolution Working Group, Workplace Confl ict Management Section. She is also a mentor/mediator in the Federal Shared Neutrals program. E-mail:

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