Theodore H. Poister is professor of public management and policy in the Andrew Young School of Policy Studies at Georgia State University. His research focuses primarily on strategic management, performance management, and customer/ stakeholder engagement, on which he has published widely in public management journals. E-mail: firstname.lastname@example.org
Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry
Article first published online: 9 MAY 2013
© 2013 by The American Society for Public Administration
Public Administration Review
Volume 73, Issue 4, pages 625–636, July/August 2013
How to Cite
Poister, T. H., Pasha, O. Q. and Edwards, L. H. (2013), Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry. Public Administration Review, 73: 625–636. doi: 10.1111/puar.12076
Obed Q. Pasha is a public policy doctoral candidate at Georgia State University and Georgia Institute of Technology. His research interests focus on public management and the use of performance management in the public sector. E-mail: email@example.com
Lauren Hamilton Edwards is assistant professor in the Department of Political Science at Sam Houston State University. Her research interests focus on managing public and nonprofi t organizations, measuring performance, and gender and other diversity issues in the public and nonprofi t sectors. E-mail: firstname.lastname@example.org
- Issue published online: 5 JUL 2013
- Article first published online: 9 MAY 2013
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