John Clayton Thomas is professor of public management and policy in the Andrew Young School of Policy Studies at Georgia State University in Atlanta. His research, including four books and more than 60 articles, focuses how citizens connect with their governments and how those connections can be improved. He also serves as one of two editors of American Review of Public Administration. E-mail: firstname.lastname@example.org
Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management
Version of Record online: 17 SEP 2013
© 2013 by The American Society for Public Administration
Public Administration Review
Volume 73, Issue 6, pages 786–796, November/December 2013
How to Cite
Thomas, J. C. (2013), Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management. Public Administration Review, 73: 786–796. doi: 10.1111/puar.12109
- Issue online: 14 NOV 2013
- Version of Record online: 17 SEP 2013
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