Commentary: Performance Management: The Real Research Challenge

Authors


  • Shelley H. Metzenbaum is founding president of the Volcker Alliance, an organization launched in May 2013 to strengthen trust in and the effectiveness of government. Previously, she held senior positions in state and federal government. Between 2009 and 2013, she served as associate director for personnel and performance management in the U.S. Office of Management and Budget, where she was responsible for setting and implementing the Barack Obama administration's approach to improving the performance of federal programs. E-mail: smetzenbaum@volckeralliance.org

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