Personality and Social Psychology
Are emotional intelligent workers also more empathic?
Article first published online: 21 JUN 2013
© 2013 The Scandinavian Psychological Associations
Scandinavian Journal of Psychology
Volume 54, Issue 5, pages 407–414, October 2013
How to Cite
2013).Are emotional intelligent workers also more empathic? Scandinavian Journal of Psychology, , .(
- Issue published online: 5 SEP 2013
- Article first published online: 21 JUN 2013
- Manuscript Accepted: 4 APR 2013
- Manuscript Received: 1 OCT 2012
- Emotional intelligence;
This paper analyzes whether emotional intelligence and self-monitoring are related to empathy among a sample of workers in both the public and private employment sectors. Two hundred and forty-two employees (42.5% men and 57.5% women) with a mean age of 35.21 years (SD = 10.07, range 18–61) completed a questionnaire that measured the variables of interest. The results showed that emotion regulation, a dimension of emotional intelligence, accounts for most of the variance of empathy, followed by the ability to understand emotions and the management of others' emotions. Furthermore, gender did not yield any moderator effect on the relations among emotional intelligence, self-monitoring and empathy. We conclude that the intrapersonal aspects of emotional intelligence, in particular, emotion regulation, help explain the empathy of workers. The implications of these findings are discussed herein.