William D. Kimsey, Sallye S. Trobaugh, Bruce C. McKinney, Emily R. Hoole, Amy D. Thelk and Susan L. Davis Seven-phase model of conflict: Practical applications for conflict mediators and leaders Conflict Resolution Quarterly 23
Article first published online: 31 JUL 2006 | DOI: 10.1002/crq.151
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