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Pnina Shachaf, Howard Rosenbaum, Eileen Abels, Marie Radford, Lynn Silipigni Connaway, Rich Gazan and Chirag Shah Social reference and digital reference: Online question answering practices in two diverse communities Proceedings of the American Society for Information Science and Technology 46

Version of Record online: 18 NOV 2010 | DOI: 10.1002/meet.2009.1450460116

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