E-mail a Wiley Online Library Link

Chris McCollin, Irena Ograjenšek, Rainer Göb and Andrea Ahlemeyer-Stubbe SERVQUAL and the process improvement challenge Quality and Reliability Engineering International 27

Version of Record online: 25 JUL 2011 | DOI: 10.1002/qre.1234

Complete the form below and we will send an e-mail message containing a link to the selected article on your behalf

Required = Required Field