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Angie Rogers, Saffron Karlsen and Julia Addington-Hall ‘All the services were excellent. It is when the human element comes in that things go wrong’: dissatisfaction with hospital care in the last year of life Journal of Advanced Nursing 31

Article first published online: 9 OCT 2008 | DOI: 10.1046/j.1365-2648.2000.01347.x

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