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John S. Seiter, Garett M. Brownlee and Matthew Sanders Persuasion by Way of Example: Does Including Gratuity Guidelines on Customers' Checks Affect Restaurant Tipping Behavior? Journal of Applied Social Psychology 41

Article first published online: 17 JAN 2011 | DOI: 10.1111/j.1559-1816.2010.00706.x

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