Knowledge and Process Management

Cover image for Vol. 21 Issue 4

Early View (Online Version of Record published before inclusion in an issue)

Edited By: Anthony Wensley

Online ISSN: 1099-1441

Associated Title(s): Business Change and Re-engineering

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  1. Research Articles

    1. Understanding Ethnicity and National Culture: A Theoretical Perspective on Knowledge Management in the Organization

      Shazia Rehman Khan and Iram A. Khan

      Article first published online: 28 MAY 2014 | DOI: 10.1002/kpm.1440

      Thumbnail image of graphical abstract

      The focus of this research is to relate ethnicity and its effect on national cultural values as proposed by (Geert Hofstede, 1980b; G. Hofstede, Hofstede, & Minkov, 2010). The paper points out how the ethnic and economic reasons for conflict influence this interaction that creates barriers in the knowledge management processes in an organization. The paper offers a theoretical model which is grounded in multidisciplinary literature. The paper takes a theoretical approach toward the subject. In the paper, prejudice and limited absorptive capacity are identified as the first-level effects, which, consequentially, produce the barriers of knowledge hoarding and knowledge stickiness during the course of knowledge transference in an organization. Knowledge management organizations can learn to develop deep understanding about the relations that make tacit knowledge accessible, and possible to share, leading toward a competitive edge of these organizations.

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