Human Factors and Ergonomics in Manufacturing & Service Industries

Cover image for Vol. 26 Issue 3

Early View (Online Version of Record published before inclusion in an issue)

Edited By: Ling Rothrock

Impact Factor: 0.862

ISI Journal Citation Reports © Ranking: 2013: 9/16 (Ergonomics); 28/39 (Engineering Manufacturing)

Online ISSN: 1520-6564


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  1. Research Articles

    1. A Design Process for a Customer Journey Map: A Case Study on Mobile Services

      Heekyung Moon, Sung H. Han, Jaemin Chun and Sang W. Hong

      Version of Record online: 16 MAY 2016 | DOI: 10.1002/hfm.20673

    2. Patient safety and reprocessing: A usability test of the endoscope reprocessing procedure

      Jonathan D. Jolly, Emily A. Hildebrand, Russell J. Branaghan, T. B. Garland, Dana Epstein, Judith Babcock-Parziale and Victoria Brown

      Version of Record online: 24 APR 2012 | DOI: 10.1002/hfm.20386


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