Human Factors and Ergonomics in Manufacturing & Service Industries

Copyright © 2013 Wiley Periodicals, Inc., A Wiley Company

Cover image for Vol. 23 Issue 3

Early View (Online Version of Record published before inclusion in an issue)

Edited By: Waldemar Karwowski and Gavriel Salvendy

Impact Factor: 0.612

ISI Journal Citation Reports © Ranking: 2011: 12/15 (Ergonomics); 29/37 (Engineering Manufacturing)

Online ISSN: 1520-6564

  1. Research Articles

    1. Toward Universal Design in Public Transportation Systems: An Analysis of Low-Floor Bus Passenger Behavior with Video Observations

      Hwan Hwangbo, Jiyeon Kim, Sunwoong Kim and Yong Gu Ji

      Article first published online: 19 NOV 2012 | DOI: 10.1002/hfm.20537

    2. An Ageing-in-Place Service Innovation Model by Using TRIZ Methodology

      Chi-Kuang Chen, An-Jin Shie, Kuo-Ming Wang and Chang-Hsi Yu

      Article first published online: 19 NOV 2012 | DOI: 10.1002/hfm.20536

    3. Application of Digital Manuals with a Retinal Imaging Display in Manufacturing: Behavioral, Physiological, and Psychological Effects on Workers

      Miwa Nakanishi and Tomohiro Sato

      Article first published online: 19 NOV 2012 | DOI: 10.1002/hfm.20535

    4. The Orientation of Business Process Management toward the Creation of Knowledge in Enterprises

      Agnieszka Bitkowska

      Article first published online: 24 OCT 2012 | DOI: 10.1002/hfm.20533

    5. Development of Human Posture Simulation Method for Assessing Posture Angles and Spinal Loads

      Ming-Lun Lu, Thomas Waters and Dwight Werren

      Article first published online: 24 OCT 2012 | DOI: 10.1002/hfm.20534

    6. Information problems and company behaviour vis-à-vis continuous management training

      Jon Barrutia, Jon Landeta, Andrés Araujo and Jon Hoyos

      Article first published online: 7 SEP 2012 | DOI: 10.1002/hfm.20532

    7. The employee suggestion system: A new approach using latent semantic analysis

      Phillip Marksberry, Joshua Church and Michael Schmidt

      Article first published online: 7 SEP 2012 | DOI: 10.1002/hfm.20351

    8. Safety considerations during different stages of a project life cycle in the manufacturing industry

      Sanna Nenonen, Jouni Kivistö-Rahnasto and Juha Vasara

      Article first published online: 30 JUL 2012 | DOI: 10.1002/hfm.20531

    9. The relationship between personality traits and sales force automation usage: A review of methodology

      Cheng-Wu Chen, Han-Chung Yang, Chia-Hung Chen, Chun-Pin Tseng and King-Ling Lee

      Article first published online: 23 JUL 2012 | DOI: 10.1002/hfm.20311

    10. Evaluation of service quality continuous improvement in coffee shops

      Benjamin J. C. Yuan, Hung-Fan Chang and Gwo-Hshiung Tzeng

      Article first published online: 18 JUL 2012 | DOI: 10.1002/hfm.20526

    11. Measuring the functional and usable appeal of crossover B-Car interiors

      Kai-Shuan Shen, Kuo-Hsiang Chen, Ching-Chien Liang, Wei-Ping Pu and Min-Yuan Ma

      Article first published online: 12 JUL 2012 | DOI: 10.1002/hfm.20525

    12. An investigation of the social-affective effects resulting from appearance-related product models

      Cheng-Hung Lo and Chih-Hsing Chu

      Article first published online: 5 JUL 2012 | DOI: 10.1002/hfm.20352

    13. Exploring the hotel service personnel's cognitive implications toward service attributes and ethics

      Chin-Feng Lin

      Article first published online: 27 JUN 2012 | DOI: 10.1002/hfm.20349

    14. Ergonomics improvement in order selection in a refrigerated environment

      Paul H. P. Yeow and David T. Goomas

      Article first published online: 27 JUN 2012 | DOI: 10.1002/hfm.20374

    15. Design of a mobile social community platform for older Chinese people in Urban areas

      Qin Gao, Daniel Ebert, Xing Chen and Yao Ding

      Article first published online: 27 JUN 2012 | DOI: 10.1002/hfm.20523

    16. Effects of color, scouring method, and age on the visual sensibility of naturally colored organic cotton (NaCOC)

      Jangwoon Park, Yoon Chang, Wongi Hong, Myungeun Lee, Ahreum Han, Youngjoo Chae, Gilsoo Cho and Heecheon You

      Article first published online: 27 JUN 2012 | DOI: 10.1002/hfm.20384

    17. The grid rotation method and its application to the glove sizing system

      Cheol Lee, Jeonghoon Mo, Soeui Shin and Kyungsik Lee

      Article first published online: 27 JUN 2012 | DOI: 10.1002/hfm.20522

    18. Ergonomics in design processes: The journey from ergonomist toward workspace designer

      Rikke Seim, Ole Broberg and Vibeke Andersen

      Article first published online: 25 JUN 2012 | DOI: 10.1002/hfm.20508

    19. A computational model for early assessment of padded furniture comfort performance

      Yary Volpe, Lapo Governi and Rocco Furferi

      Article first published online: 25 JUN 2012 | DOI: 10.1002/hfm.20524

    20. Evaluating bar coding-aided medication administration through identification of nursing work deficiencies

      Renran Tian, Byung Cheol Lee, Gulcin Yucel, Steven R. Abel, Kyle E. Hultgren and Vincent G. Duffy

      Article first published online: 25 JUN 2012 | DOI: 10.1002/hfm.20397

    21. The relative importance of usability and functionality factors for e-health web sites

      Hande Topaloglu, Cigdem Altin Gumussoy, Ayse Elvan Bayraktaroglu and Fethi Calisir

      Article first published online: 25 JUN 2012 | DOI: 10.1002/hfm.20319

    22. Less expert workers and customer complaints: Automotive case study

      Ricardo Mateo, Martín Tanco and Javier Santos

      Article first published online: 12 JUN 2012 | DOI: 10.1002/hfm.20396

    23. Competence assessment in higher education: A dynamic approach

      Fariza Achcaoucaou, Laura Guitart-Tarrés, Paloma Miravitlles-Matamoros, Ana Núñez-Carballosa, Mercé Bernardo and Andrea Bikfalvi

      Article first published online: 11 JUN 2012 | DOI: 10.1002/hfm.20394

    24. A preliminary study on pace rating using video technology

      Peeradaech Suwittayaruk, Dirk Van Goubergen and Thurmon E. Lockhart

      Article first published online: 8 JUN 2012 | DOI: 10.1002/hfm.20510

    25. A review of web-based dietary interventions: From the human–computer interaction practitioners' perspective

      Bum chul Kwon, Inkyoung Hur and Ji Soo Yi

      Article first published online: 8 JUN 2012 | DOI: 10.1002/hfm.20371

    26. Upper body and finger posture evaluations at an electric iron assembly plant

      Hui Wang, Jaejin Hwang, Kyung-Sun Lee, Jong-Seon Kwag, Joong-Soon Jang and Myung-Chul Jung

      Article first published online: 8 JUN 2012 | DOI: 10.1002/hfm.20362

    27. An empirical study of an internet marketing strategy for search engine optimization

      Bih-Yaw Shih, Chen-Yuan Chen and Zih-Siang Chen

      Article first published online: 7 JUN 2012 | DOI: 10.1002/hfm.20348

    28. CCPE: Methodology for a combined evaluation of cognitive and physical ergonomics in the interaction between human and machine

      Lars-Ola Bligård and Anna-Lisa Osvalder

      Article first published online: 7 JUN 2012 | DOI: 10.1002/hfm.20512

    29. Mobilizing company members' full innovative potential

      Eva Velasco, Ibon Zamanillo and Teresa Garcia Del Valle

      Article first published online: 6 JUN 2012 | DOI: 10.1002/hfm.20341

    30. A survey of hand anthropometry and biomechanical measurements of dentistry students in Turkey

      Erman Cakit, Behice Durgun, Oya Cetik and Oguz Yoldas

      Article first published online: 6 JUN 2012 | DOI: 10.1002/hfm.20401

    31. Fun and accurate static balance training to enhance fall prevention ability of aged adults: A preliminary study

      Chung-Liang Lai, Shiuan-Yu Tseng, Chien-Hua Huang, Chun Pei, Wei-Min Chi, Liang-Ching Hsu and Tien-Lung Sun

      Article first published online: 16 MAY 2012 | DOI: 10.1002/hfm.20345

    32. Overview of human factors and ergonomics in the OR, with an emphasis on minimally invasive surgeries

      Bethany R. Lowndes and M. Susan Hallbeck

      Article first published online: 14 MAY 2012 | DOI: 10.1002/hfm.20383

    33. Adoption of ISO 9000 practices in manufacturing companies: The perspective of the shop-floor workers

      Iñaki Heras-Saizarbitoria, Ernesto Cilleruelo and Ibon Zamanillo

      Article first published online: 14 MAY 2012 | DOI: 10.1002/hfm.20312

    34. Ergonomic techniques for a mobile e-invoice system: Operational requirements of an information management system

      Chin-Jui Chang, Huai-Chien Kuo, Chen-Yuan Chen, Tsung-Hao Chen and Pei-Yin Chung

      Article first published online: 14 MAY 2012 | DOI: 10.1002/hfm.20340

    35. Mediating effect between supportive culture and job satisfaction in administrative services at higher education institutions

      Dian-Yan Liou, Chia-Ching Tu and Shu-Hsuan Chang

      Article first published online: 11 MAY 2012 | DOI: 10.1002/hfm.20502

    36. Comparison of three-dimensional korean male anthropometric data with modeling data generated by digital human models

      Seungwoo Hong, Eui S. Jung and Sungjoon Park

      Article first published online: 9 MAY 2012 | DOI: 10.1002/hfm.20511

    37. Career abandonment intentions among software workers

      Ricardo Colomo-Palacios, Cristina Casado-Lumbreras, Sanjay Misra and Pedro Soto-Acosta

      Article first published online: 9 MAY 2012 | DOI: 10.1002/hfm.20509

    38. Cognitive engineering of automated assembly processes

      Marcel Ph. Mayer, Barbara Odenthal, Marco Faber, Carsten Winkelholz and Christopher M. Schlick

      Article first published online: 8 MAY 2012 | DOI: 10.1002/hfm.20390

    39. Multi-criteria usability evaluation of electronic devices in a fuzzy environment

      Kumru Didem Atalay and Ergün Eraslan

      Article first published online: 8 MAY 2012 | DOI: 10.1002/hfm.20385

    40. Effects of driver and secondary task characteristics on lane change test performance

      David Rodrick, Vivek Bhise and Vaithianathan Jothi

      Article first published online: 8 MAY 2012 | DOI: 10.1002/hfm.20342

    41. The relationships among internal marketing, job satisfaction, relationship marketing, customer orientation, and organizational performance: An empirical study of TFT-LCD companies in Taiwan

      Wann-Yih Wu, Chia-Chun Tsai and Chen-Su Fu

      Article first published online: 8 MAY 2012 | DOI: 10.1002/hfm.20329

    42. Indoor human wayfinding performance using vertical and horizontal signage in virtual reality

      Elisângela Vilar, Francisco Rebelo and Paulo Noriega

      Article first published online: 7 MAY 2012 | DOI: 10.1002/hfm.20503

    43. The evaluation of double-layer clothing in a semiconductor manufacturing environment

      Te-Hung Chen, Chih-Long Lin and Mao-Jiun J. Wang

      Article first published online: 7 MAY 2012 | DOI: 10.1002/hfm.20369

    44. A return on investment assessment model for a mobile user interface project at the predevelopment stage

      Min-Jeong Kim and Jonghun Park

      Article first published online: 7 MAY 2012 | DOI: 10.1002/hfm.20368

    45. Difficulties in quantifying financial losses that could be reduced by ergonomic solutions

      Marcelo Pereira Da Silva, Fernando Gonçalves Amaral, Henrique Mandagara and Bernardo Henrique Leso

      Article first published online: 4 MAY 2012 | DOI: 10.1002/hfm.20393

    46. Neural network and classification approach in identifying customer behavior in the banking sector: A case study of an international bank

      Francisca Nonyelum Ogwueleka, Sanjay Misra, Ricardo Colomo-Palacios and Luis Fernandez

      Article first published online: 4 MAY 2012 | DOI: 10.1002/hfm.20398

    47. Examining the effects of conformal terrain features in advanced head-up displays on flight performance and pilot situation awareness

      Sang-Hwan Kim and David B. Kaber

      Article first published online: 4 MAY 2012 | DOI: 10.1002/hfm.20501

    48. Smart-home interface design: Layout organization adapted to Americans' and Koreans' cognitive styles

      Kyeong-Ah Jeong, Robert W. Proctor and Gavriel Salvendy

      Article first published online: 2 MAY 2012 | DOI: 10.1002/hfm.20299

    49. Analysis of frequency, intensity, and interference of discomfort in computerized numeric control machine operations

      Krishnamoorthy Muthukumar, Krishnasamy Sankaranarayanasamy and Anindya Kumar Ganguli

      Article first published online: 2 MAY 2012 | DOI: 10.1002/hfm.20357

    50. Acoustic risk management

      Juraj Sinay and Michaela Balážiková

      Article first published online: 2 MAY 2012 | DOI: 10.1002/hfm.20376

    51. ISO 9001 and the quality of working life: An empirical study in a peripheral service industry to the standard's home market

      Iñaki Heras-Saizarbitoria, Ernesto Cilleruelo and Erlantz Allur

      Article first published online: 2 MAY 2012 | DOI: 10.1002/hfm.20392

    52. Push/pull risk factors at workstations: A case-control study of Mexican industrial workers

      Lilia R. Prado-León

      Article first published online: 1 MAY 2012 | DOI: 10.1002/hfm.20380

    53. The effect of mixed American–Chinese group composition on computer-mediated group decision making

      Hui Li, Pei-Luen Patrick Rau and Gavriel Salvendy

      Article first published online: 1 MAY 2012 | DOI: 10.1002/hfm.20391

    54. The “purification” for multiagent textile production manufacturing and management system and its optimization design

      Jingfeng Shao, Sheng Liu, Jinfu Wang, Yonggang Li and Haiping Liu

      Article first published online: 27 APR 2012 | DOI: 10.1002/hfm.20504

    55. Association of risk factors with musculoskeletal disorders among male commercial bus drivers in Malaysia

      Shamsul Bahri M. Tamrin, Kazuhito Yokoyama, Nasaruddin Aziz and Setsuo Maeda

      Article first published online: 24 APR 2012 | DOI: 10.1002/hfm.20387

    56. Mitigating product hazards via user warnings alone: When/why “warnings-only” approaches are likely to fail

      David R. Lenorovitz, Edward W. Karnes and S. David Leonard

      Article first published online: 24 APR 2012 | DOI: 10.1002/hfm.20379

    57. A comparative study of head-mounted and table-mounted augmented vision systems for assembly error detection

      Barbara Odenthal, Marcel Ph. Mayer, Wolfgang Kabuß and Christopher M. Schlick

      Article first published online: 24 APR 2012 | DOI: 10.1002/hfm.20364

    58. Patient safety and reprocessing: A usability test of the endoscope reprocessing procedure

      Jonathan D. Jolly, Emily A. Hildebrand, Russell J. Branaghan, T. B. Garland, Dana Epstein, Judith Babcock-Parziale and Victoria Brown

      Article first published online: 24 APR 2012 | DOI: 10.1002/hfm.20386

    59. Integrating refined kano model, quality function deployment, and grey relational analysis to improve service quality of nursing homes

      Tsu-Ming Yeh and Shun-Hsing Chen

      Article first published online: 6 APR 2012 | DOI: 10.1002/hfm.20358

    60. Development and testing of a new computerized link analysis system

      Y. Zhao, S. Hignett and N. J. Mansfield

      Article first published online: 4 APR 2012 | DOI: 10.1002/hfm.20400

    61. An integrated model for customer relationship management: An analysis and empirical study

      Lai-Yu Cheng, Ching-Chow Yang and Hui-Ming Teng

      Article first published online: 4 APR 2012 | DOI: 10.1002/hfm.20343

    62. An integrated model of the toyota production system with total quality management and people factors

      Ching-Chow Yang and King-Jang Yang

      Article first published online: 30 MAR 2012 | DOI: 10.1002/hfm.20335

    63. Effect of celebrity endorsements on consumer purchase intentions: Advertising effect and advertising appeal as mediators

      Jau-Shyong Wang, Yen-Fen Cheng and Yi-Ling Chu

      Article first published online: 30 MAR 2012 | DOI: 10.1002/hfm.20336

    64. Assessment of resource scheduling changes on flight training effectiveness using discrete event simulation

      Dahai Liu and Melissa A. Findlay

      Article first published online: 30 MAR 2012 | DOI: 10.1002/hfm.20292

    65. The nature of expertise in scheduling: The case of timetabling

      Jean-Michel Hoc, Clément Guerin and Nasser Mebarki

      Article first published online: 20 MAR 2012 | DOI: 10.1002/hfm.20359

    66. Improving SEM inspection performance in semiconductor manufacturing industry

      Chih-Long Lin, Fu-Sheng Chen, Li-Jen Twu and Mao-Jiun J. Wang

      Article first published online: 20 MAR 2012 | DOI: 10.1002/hfm.20360

    67. Lean production – an evaluation of the possibilities for an employee supportive lean practice

      Peter Hasle

      Article first published online: 4 JAN 2012 | DOI: 10.1002/hfm.20350

    68. Assessing software quality using the markov decision processes

      Omer Korkmaz, Ibrahim Akman and Sofiya Ostrovska

      Article first published online: 21 DEC 2011 | DOI: 10.1002/hfm.20355

    69. Coordination and task interdependence during schedule adaptation

      Cees de Snoo and Wout van Wezel

      Article first published online: 12 DEC 2011 | DOI: 10.1002/hfm.20363

    70. The influence of elderly vision degradation on subjective rating of floor slipperiness

      Yao-Wen Hsu

      Article first published online: 12 DEC 2011 | DOI: 10.1002/hfm.20334

    71. The effect of LED lighting on color discrimination and preference of elderly people

      Wenting Cheng, Jiaqi Ju, Yaojie Sun and Yandan Lin

      Article first published online: 12 DEC 2011 | DOI: 10.1002/hfm.20333

    72. JD-C model to explain burnout in frontline workers: The useful contribution of emotional demands

      Filipa Castanheira and Maria José Chambel

      Article first published online: 5 DEC 2011 | DOI: 10.1002/hfm.20326

    73. A cognitive model for meetings in the software development process

      Sanjay Misra and Ibrahim Akman

      Article first published online: 11 NOV 2011 | DOI: 10.1002/hfm.20344

    74. Participative approach to strategy communication: A case of small- and medium-sized metal enterprises with a review after seven years

      Hanna-Kaisa Rajala and Seppo Väyrynen

      Article first published online: 31 OCT 2011 | DOI: 10.1002/hfm.20322

    75. Motorcyclist's riding discomfort in Malaysia: Comparison of BMI, riding experience, riding duration and riding posture

      K. Karmegam, S. M. Sapuan, M. Y. Ismail, N. Ismail, M. T. Shamsul Bahri and P. Seetha.

      Article first published online: 27 OCT 2011 | DOI: 10.1002/hfm.20317

    76. An experimental study to evaluate the effect of ambient temperature during manual lifting and design of optimal task parameters

      Ravindra Pratap Singh, Ajay Batish, T. P. Singh and Anirban Bhattacharya

      Article first published online: 21 OCT 2011 | DOI: 10.1002/hfm.20353

    77. A truncated sum of processing-times-based learning model for a two-machine flowshop scheduling problem

      Kunjung Lai, Peng-Hsiang Hsu, Ping-Ho Ting and Chin-Chia Wu

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20365

    78. Ergonomic analysis of head-mounted night vision goggle systems in simulated ground operations

      Hung-Sheng Tai, Yung-Hui Lee, Bor-Shong Liu and Cheng-Lang Kuo

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20323

    79. Developing elements of user experience for mobile phones and services: survey, interview, and observation approaches

      Jaehyun Park, Sung H. Han, Hyun K. Kim, Youngseok Cho and Wonkyu Park

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20316

    80. Team management organization in co-branding projects

      Magdalena Grebosz and Sebastian Bakalarczyk

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20307

    81. Developing an integrated display of health data for aging in place

      Yang Gong and Arpita Chandra

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20346

    82. Complexity questionnaires of visual displays: a validation study of two information complexity questionnaires of visual displays

      Chen Ling, Miguel Lopez and Randa Shehab

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20327

    83. Work environment and the bottom line: survey of tools relating work environment to business results

      Linda Maria Rose, Ulf Erik Orrenius and Walther Patrick Neumann

      Article first published online: 20 OCT 2011 | DOI: 10.1002/hfm.20324

    84. Studies on a new concept of 3D Data integration about reaches and forces of a disabled person on a wheelchair (CAD methods in car and market ergonomics)

      Bogdan Branowski, Leszek Pacholski, Michał Rychlik, Marek Zabłocki and Piotr Pohl

      Article first published online: 14 OCT 2011 | DOI: 10.1002/hfm.20314

    85. Effect of pilot and air traffic control experiences and automation management strategies on unmanned aircraft systems mission task performance

      Dahai Liu, Christopher Reynolds, Dennis Vincenzi and Shawn Doherty

      Article first published online: 11 OCT 2011 | DOI: 10.1002/hfm.20330

    86. Using ergonomic digital human modeling in evaluation of workplace design and prevention of work-related musculoskeletal disorders aboard small fishing vessels

      Enrique Álvarez-Casado, Bing Zhang, Sonia Tello Sandoval and Mondelo Pedro

      Article first published online: 11 OCT 2011 | DOI: 10.1002/hfm.20321

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